Your Privacy

Last Updated March 9, 2017

ERA Paints LLC (the “Company”) has established this Privacy Policy in order to maintain the privacy of our customers & website users. The purpose of this Privacy Policy is to inform you of:

• the personal information we may collect from you when you visit www.erapaints.com (the “Website”), respond to our emails, use our mobile apps, or otherwise contact us via telephone, text (SMS, MMS), email, fax or mail (collectively, our “Service”)
• why we gather information from you
• how we collect it
• how we use it, and
• the choices you have regarding our use of personal information you have provided

This Privacy Policy is part of the Terms of Use, which governs your use of the Website and the Service. The Service is operated by the Company.

What information do we gather?

We collect information through our Website, emails, mail, fax, telephone, mobile devices and applications and social media applications (such as our Facebook page) including when you:

• visit our Website and use our Apps
• place an order
• participate in our social media, forums, chats & suggestions

We may collect some or all of the following types of information, even if your order is not completed or is canceled:

• your name, address, telephone number, email address, user ID and contact information,
• billing information (credit/debit card number, expiration date, CVV code, alternate or additional billing information and billing address)
• products purchased
• User Comments (defined in the Terms of Use).

How we use “Cookies” and “Action Tags”.

A “cookie” is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer and to provide certain options to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain functionality of the Website (such as the cart) may not function properly.

Our Service also uses a common web technology called “action tags” (also called single pixel gifs or web beacons) to anonymously track purchase, usage and other web activity information. However, our Service does not use action tags to collect or transfer personal information. In addition, third parties may set their own cookies and tags through our Services. We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.

Please note that any personal information you post for user reviews and ratings (as defined in the Terms of Use) and all User Submissions are not protected by this Privacy Policy and may be collected, shared and used by us, including to contact you. The information you give out or post on our public forums you disclose at your own risk.

Our Service is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using the Services or otherwise providing us with information, you hereby consent to this transfer.

Electronic Communications

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

Security

If you place an order on our website, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the website is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of the Service (such as our Customer registration) may require registration and log-in processes in which you will select a user ID and password (the “Profile”). Profiles provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Service (and otherwise as specified by us). You are responsible for maintaining the confidentiality of your Profile and for all activities that occur using your Profile, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Profile or accounts. The Company and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Website and the Service, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our Privacy Policy and Terms of Use from time to time.

By using the Website and the Service, after such changes take effect, you agree to be legally bound and to abide by any revision of the Privacy Policy and Terms of Use, of which this policy is a part.

You can contact us at:
ERA Paints LLC
15655 SW 74th Avenue, Suite 200
Tigard, Oregon 97224-7988
971-770-2372
customerservice@erapaints.com